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Counting and Switching Crows : Zero

26 Feb

Apparently, I’ve begun a tradition of updating monthly. Not intentionally; I only realised after I started writing this entry that the previous one was a month ago.

This month I:
- “Discovered” David Allen’s book “Getting Things Done”.
- Switched. Primarily accessing the online world via a 20″ G5 iMac
- “Discovered” Merlin Mann’s 43 Folders, thereby bringing together the first two items in my list.
- Started drinking various Coca-Cola branded products with “Zero” in their name almost exclusively (within the context of carbonated sugar water).

I had a lengthy post to write, except I decided to leave it, and post it “later”.

Now this is a short post, laying the groundwork for future posts, which should happen a little more often.

 
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Glowsticks, hammering and waking up

26 Jan

I’ve just taken a hammering. Mind you, it was the kind of hammering I enjoy. (You! Mind out of the gutter!).

I just read a 30 page offline blog post. I walked away from the opportunity of seeing The Sisterhood of the Travelling Pants just so I could concentrate on it. Admittedly, not a difficult choice. Hugh MacLeod over at gapingvoid.com has written a series of blog posts and condensed them into one long article that blew my mind. (Again with the gutter? come on!).

The past month has been pretty rough on me. Mainly work related issues – tech support has been sucking the life out of my soul. I realised today that I’m starting to hate people, just based on my experience of doing day-to-day phone tech support for the last (almost) year. So, how is it that I find myself sitting in my room with blue and green glowsticks wrapped around my wrists? I can only put it down to feeding my inner child.

I feel like I’ve just woken up from a long very painful dream, with a few realisations.

1. I need to start feeding my inner child a little better.
2. The discipline of sitting down and actually creating isn’t actually a whole lot of fun in the middle of it. I quite like the beginning and end bits! But the pain is necessary to produce the child. I don’t think I can get around this anymore. Maybe it hurts because I am SO undisciplined.
3. Creating is the only thing that will keep ME out of the belly of the beast.

I’ve been looking into the belly of the beast a lot recently. Seeing their world for what it is. It’s a whole other unfinished post right now. Unfortunately, it’s a feedback loop that feeds the black dog.

See, what I realised tonight is that the creating and the hard grind necessary to get to the finished product is the very thing that stops the black dog in it’s tracks. This means that instead of throwing in the towel, as I’ve been considering, I need to keep going – the flipside is that I need to find a way to balance that time with the rest of my responsibilities AND the other stuff I’m working on.

So, here I am. Awake again… now to see where it takes me this time. Just need to try and make sure I don’t fall asleep at the wheel.

Again.

 

Comfortably numb and staring at the sun.

11 Jan

This is going to be a difficult post to write, and categorise (technically, I wrote most of it on the 11th, just finished it up on the 26th).

I’ve been thinking about stuff. That can be a dangerous thing to do, but I just kept doing it.

I’m working tech support. I work a job that I’m not really enjoying right now, to provide tech support for people whose internet connections are not working in the way they expect them to, and I am a means to the end that they wish to reach. Some are reasonable. Many are not. I do it to earn money to keep a roof over my family’s head. A roof that is owned by someone else.

I do it to put clothes on my children’s backs. What clothes should I buy for my children? The clothes that are made of cheap materials in sweatshops in China, or the clothes made of more expensive materials from sweatshops in Taiwan? How about my shoes? Cheap shoes that fall apart after three months and make my feet fall apart, or more expensive shoes that start to fall apart six months later?

I’m staring into the belly of the beast, and it’s not a pretty sight.

I get up at 6:00am, to leave for work by 7:15am. I get home around 5:00pm. I work to make money to buy stuff so my kids can survive and get an education so that they will be able to get a good job to make money to… buy stuff?

Wait a minute.

The difficult thing about this internal examination is this:- I pondered these deep difficult ideas about consumerism while driving home in my $30000 car listening to my $600 iPod via it’s $150 radio transmitter sitting in it’s $50 dock, then got home and sat down on my $1500 lounge and put my $160 Nikes up on the coffee table while I drank my Coke Zero and wrote about it on my $5000 laptop.

Does this make me the worst kind of hypocrite? When I bought those things I wasn’t thinking about the machine, I was just a willing participant. Now what?

I need a reliable car to travel the 40km round trip to work each day. Public transport isn’t exactly the panacea for all of my travelling woes. I could have paid less for a diifferent car – but I also passed on my long legs to my children. I didn’t need the iPod. Or the transmitter and dock. The lounge was cheap, for what we got. If we’d paid less and bought a “budget” lounge – how long would it have lasted? Longer than this one? Who knows?

I’m 6′4″ and weigh … more than I should. I’m hard on shoes, and I mostly wear the same pair of sneakers each day. I can look at $250 sneakers and that seems a bit excessive… but to someone else looking at what I paid for my shoes…?

What about if my laptop dies at the end of the warranty period? Do I replace it? What if my iPod gets stolen? Or my car gets stolen with my iPod and laptop inside it? They’re not covered by the comprehensive insurance on the car.

The question is… what is the alternative? I can’t afford to buy a house outright (thus giving me the impression of control over my own destiny), I can’t even afford for the bank to lend me the money to buy a house and let them control my destiny. So I live in a rented house, where the impulsive acts of a four year old with a permanent marker require that I pay for new carpet to be laid in at least one room of the house (possibly two, thanks to the two year old).

Do I quit my job? Paying the rent becomes a little difficult. So does feeding the children. I’m not sure what I have to offer them as they grow up. “Hey, you can grow up to get a job where you’ll be underappreciated, seen as a resource to be used and discarded if necessary, so that you can make money to buy more stuff.”

So what triggered this thought?

iTunes and Hollywood. No, I’m not kidding. I have friends who are musicians. They barely live on what they make. They’re producing something that has been by and large reduced to a 99c commodity. I had one friend relay the story of someone who came up them at a gig and absolutely raved how much they loved this person’s music and how they owned every CD they had released. Not realising that her husband had ripped every single CD to MP3 from a friend of theirs (until the husband sheepishly admitted it to my friend).

Then she walked away without buying a CD. I bought the CD. I ripped it to my iPod, but I’m not sharing it with anyone.

How do my friends survive when art is reduced to a commodity? Mind you… they seem to be quite happy to me. I have to ask one of my friends if they are happy – or if they long to own a house of their own. If they’d sacrifice their art on the altar of consumerism and throw away their dreams to have the house and car and 2.5 kids. Do they long to join the rat race…?

I’m surrounded by people trying to get ahead… of WHAT? What are you trying to get ahead of? Why are you trying to make more and more money? So you can buy a house, do it up, sell it to buy a better one? What about people buying houses for investment? So they can afford to get further ahead of their tenants!?

I bought my new car because my old car was falling apart. It was falling apart because I hadn’t taken good care of it by getting it serviced regularly. I wasn’t getting it serviced regularly because I couldn’t afford to. I couldn’t afford to because I was running my own business that was barely turning a profit. I barely turning a profit because I insisted on building PCs myself instead of selling pre-built systems from my suppliers – and because many people would get a quote, then buy something cheaper from Dell.

See… a whole chain of events. I bought my new car with the profits we made from selling our old house. Probably the only house we’ll ever own. On a single wage, I will most likely never be able to afford to buy a roof to put over my family’s head. Instead, I live in constant fear of one of the children damaging the house that belongs to someone else, in a way that will cause us to have to invest what little of the savings we have left in repairing a house that belongs to someone else.

At what point do we say “enough is enough”? All around us there is a constant stream of noise trying to convince us to buy more stuff. Buy this song for 99c! (AU$1.69). Buy this TV show that you saw last night for US$1.99. Don’t drink water, buy Coke Zero! Piss your money away on a constant stream of little things. We need you to spend money so that people can make money so we can tax them so we can buy bigger guns that can kill people more effectively. (As a side note, if the old gun killed someone effectively, why the hell do we need new guns? Do they make people deader?)

I live the tiny part of the planet that has more than enough, and a hell of a lot more that the other 98% of the planet. I could sponsor a child on the other side of the planet for $30 per month. Everybody should spend $1 less each day and sponsor a child. I should! If we sponsor enough children, we might be able to help those countries lift themselves out of the hell they’re in so that they can get an education and get a job and buy Coca-Cola and iPods like us.

Is that overly cynical? Perhaps. But what is the point. To me it’s obvious that we (rich western world) should be doing something to assist the third world, particularly in countries where the Government wants to spend the aid we provide on health and food and education rather than guns and palaces, but to what end are we providing this aid? What goals are the rich western world leading our third world family to? Are we that much better off? Maybe financially, but morally? Ethically? Are our bellies full but our hearts starved and malnourished?

Do we really want to help Africa to join the rat race?

 

Anti-AntiVirus

26 Nov

Dear Symantec. In 2004 I purchased Norton AntiVirus 2004 5 User Small Office pack. Yea, I even recommended and sold the 10-User version to one of my clients. How I sang the praises of the products of Symantec.

Today, I decided to renew my subscription. I’ve spent the better part of the last two hours trying to renew my subscription.

This, apparently, is an exercise in futility.

The software asks me for a subscription key, which I do not have, and need to obtain from the helpful people at Symantec. Whose office hours are 8:00am to 5:30pm Monday to Friday. Alas, I chose to attempt this on a Saturday. God forbid one of the largest anti-virus and security companies in the world should provide extended hours for tech support.

At least I am provided with an option to renew online. I click the link, and the resultant form asks me to enter my product part number, found on the About Norton Antivirus page, on the help screen.

I enter the number under part number. I get this message: “You have entered an incorrect part number. Please try again.” I carefully re-enter the eight digit part number. Same error. OK, go to the help link. Follow the detailed instructions that lead me to exactly the same number. Same error. I then proceed to dig out the CD, and try the various other eight digit numbers printed on the CD. If I had kept the large empty box that contained a small manual and CD in a paper sleeve, I could have copied the number off that.

So I click around the other links on the website to look at the renewal options – apparently if I lived in the US, or Canada, or let’s face it, almost anywhere else in the world, I could just buy a renewal. But for some reason, I have to provide Symantec with proof that I actually have the product installed.

Why is this? Does Symantec believe that Australians are still convicts, so you need that extra level of security just to make sure that the copy of Norton AntiVirus that we have installed wasn’t stolen along with a loaf of bread?

Really, is this some kind of obstacle course to separate the truly committed Symantec customers from the ambivalent ones? “Go on, if you really love Symantec, you’ll put up with our insane hoop-jumping to make you renew”.

I’ve given up. This post was largely re-written from the email I sent their tech support in the vague hope that they might actually provide some useful support.

Oh yeah, technical support for Norton AntiVirus 2004 ends on 1st December 2005.

That quiet voice in the back of my head repeats the mantra “Buy a Mac”.

 
 

I don’t play games and I want to work.

26 Oct

Something has changed. It’s been in the wind for a while, but it seems to grow stronger each day.

I grew up with a father who was in full-time self-employment in the electronics industry. He also had a keen interest in computers, which meant that I grew up around electronic gadgetry and computers. This resulted in me having an almost-unhealthy obsession with the trivia and minutae of computer systems, and a habit of constantly fiddling with hardware and a constant stream of software. I used to read a wide collection of computer magazines, every month. I was constantly designing new systems (admittedly, for a few years that was part of how I made my living), but mostly because I enjoyed the process. I liked the fiddling, and the fine details.

As I get older it seems that life gets more complicated. That’s the rub. After all these years of collecting utilities and fonts, skinning my apps and modifiying my PC’s user interface, collecting computer hardware and doing my own upgrades, it seems that something within me has snapped. I’m becoming increasingly irritated by the things that used to fascinate me. See, I think it’s all about control.

iTunes is a good example. For several years I’ve had a growing collection of MP3s. I have a considerable collection of CDs (as well as boxes of cassettes, and a box of LPs). As my collection grew, I had an increasing struggle with managing the collection. How do I sort them? How do I track duplicates? What about compilations? What application should I use to rip my CDs? I insisted on sorting them manually, because I wanted to be in control. It was taking an increasing amount of time.

Then came the fateful day that I could purchase an iPod that was larger than my collection of MP3s. Of course, unless I wanted a painful amount of work, this meant using iTunes to manage my iPod. I gave in, and ceded control of my collection to iTunes (however, I kept a backup… just in case…).

After starting to work with iTunes, it was like a great weight had been lifted from my shoulders. iTunes is now doing the heavy lifting in managing my MP3 collection. And it’s simple. I no longer need to concern myself with the minutae of managing my collection – I can just listen to my music. Drop a new CD in, rip the tracks, away I go.

I once had an extensive collection of pirated games. Several years ago, I destroyed the lot and started collecting legitimate games. Recently, I’ve looked at my collection of games, and realised… I don’t actually play any of them. If I play, I mainly play WoW. I don’t use most of the utilities I have installed on my PC, because most of them were for control of some obscure feature.

When it comes down to it, I don’t want to come home from work and fiddle with my PC anymore. If I sit down to use it, I just want to get something done. I have a beefy PC that I built as a machine that could drive my graphics & web design software, but could also play any games I throw at it.

I have to constantly make sure that Windows Update, my anti-spyware & anti-virus software are all running and up to date. I still get faced with the occasional blue-screen because my graphics card throws a wobbly in WoW, or because my PC occasionally decides it doesn’t like one of my USB devices. Normally my iPaq (either that, or it decides it needs to reinstall the drivers so it can talk to the iPaq. Honestly, it’s beginning to drive me crazy.

Perhaps I’m becoming the anti-hacker. I read a friend’s blog today, where he had a lengthy to-do list of things that he had to get done on his Linux box before he could get down to the business of getting some work done. I can’t think of anything more painful than sitting down and trying to configure Linux to get something done. Some people find pleasure in that – I used to be one of them.

Honestly, I don’t want to spend hours and hours fiddling with makefiles and dependencies, just to get an office suite running that will almost open files correctly from Microsoft Office in Linux. I shouldn’t have to download the latest drivers for my graphics card, spend twenty minutes fiddling with settings and sacrifice a chicken to get a game to run in Windows. When I pick up a hammer or screwdriver, I don’t spend half my time trying to configure the tool to get it work with a nail or screw. I want a computer that just works. I want to spend less time configuring, and more time creating.

And honestly, I’m staring at one of the new G5 iMac’s and wondering “Would I be able to get some real work done?”

 
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Blaming my tools Redux

11 Sep

After a fruitless search for a suitable desk replacement that I could afford, the result was… nothing. I’m stuck with the desk I have. This leaves me with two main choices.

1. Leave everything as it is, and continue to blame the desk for my lack of creative output.
2. Re-arrange the desk as best I can, relocate the monitor off the plinth to directly in front of me, and see how it goes.

So, far it appears to be working well.
I also discovered another solution to my lack of creative output.

Housework.

Yes, really. I spent all day yesterday cleaning the house. In the process I came up with multiple ideas for the direction of Geek Salad. Part of the problem I’ve been struggling with as pertains to the strip is the fact that I’d kind of lost direction, and didn’t want to just become a gag strip.

So there you go.

 

Eating my words

04 Sep

I blogged last night about the dearth of blogging tools for OSX.

When I first got a LiveJournal (yes, I have one of those too), I cycled through the available offline editors until settling upon SeMagic. When I got Eddie, I stumbled across a LiveJournal widget that did everything I wanted.

While I googled for all the different phrases I could come up with that involved OSX, blog, editor, I couldn’t locate anything that did what I wanted.

This morning, I came across a link to Dashboard Widgets. Lo and behold, under the Post and Upload section there was a widget for WordPress.

Still a little underpowered (no editing, misbehaves after posting, no pinging?) but functional.

Another step towards the dark side.

 
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PC + Mac = Hassles

03 Sep

While I’m cleaning out my closet, might as well come clean with this little factoid. I’m a small-S switcher.

I couldn’t bring myself to throw away thousands of dollars worth of investment in my PC platform to become a Switcher. I guess that makes me a switcher.

My inability to commit to the House of Jobs stems from several issues.

Firstly, there was the fear of the unknown. I’d played with a friend’s Macs (yes, plural) a few times, but what if I didn’t like it? What if I couldn’t cope? What about gaming? What if I couldn’t get all the tools I needed? (In order… I do, I can, OSX is not really a gaming environment, and I’ll get to that a bit later).

Secondly, as mentioned, there was my existing investment in my PC platform. I think I must be one of the few people in the world who actually owns all the software on his PC. That includes over 60 games and the Adobe, Macromedia and Microsoft Office suites. Not pointing the finger, just that in my past self-employed life I didn’t want to run the risk of losing everything over a dodgy copy of Office (of course, there’s a whole school of thought that even a legitimate copy of Office is “dodgy”, but I digress).

So I took the easy way out. I bought a Mac mini. Quite honestly, I wanted one from the moment I saw them. I couldn’t justify the cost (even that small cost), particularly configured with the options I wanted (more RAM, Wi-Fi, larger hard drive, maybe Bluetooth), well, that kicked the pricetag into iMac territory.

Then the HOJ released the 2005 series of the Mac mini. Suddenly the price was much closer to “reasonable” for a machine that was specced almost exactly as I wanted. And I had money in the bank. AND I was being handed the OSX support jobs at work by a couple of the other tech support staffers, by virtue of the fact that I’d uncovered a curious Mac-only bug, and thus was handling most of our Macolyte userbase. That pretty much sealed my doom, and gave me the intellectual justification to spend nearly $1000 of our investment account on a computer that I really, really… wanted.

So it was, that one fateful night I bundled the family into the Rocket and traversed the city to Chadstone to purchase the Apple Store’s lone 1.42GHz, 512Mb, wireless, 60Gb, combo-drive equipped Mac mini. Unpacking it was a joyous affair, in that sad geeky kind of way (is it sad because non-geeks don’t “get” it, or because we geeks find such joy in unpacking new toys? Once again, I digress).

The Mac mini is often referred to by the acronym BYODKM (Bring Your Own Display, Keyboard, Mouse). There are a couple of issues with this, particularly if you’re not a switcher, but trying to play both sides at the same time.

No, that was not a double entendre.

The immediate solution was a relatively complex one. Fortunately, my LCD has both digital and analogue inputs. By connecting one input to each computer and using a convoluted set of button clicks, I could switch between inputs. The input solution was worse. I knocked off the USB keyboard and mouse from one of the other PCs in the house, and juggled them with my existing keyboard and mouse. This, at least, enabled me to actually use the Mac.

I then proceeded to start installing software. Setting up Eddie (as opposed to Zaphod, my PC) to check my personal email was pretty easy. Getting my head around files that mount themselves as disks was interesting. Moving my iPod to the Mac was disasterous (that deserves it’s own post). Physically switching back and forth between systems was painful.

I needed a KVM. Reviews of various KVMs really didn’t help that much. In the end, I bought a boxed one from a Dick Smith in frustration. Dick Smith Superstores have a fourteen day, no questions asked return policy. Exactly fourteen days later I returned the KVM. It was either that or repeatedly apply a large heavy object to the KVM. It was awful. At first, I thought I could live with it’s little ideosyncracies. Like switching back to the PC and refusing to switch back if the Mac turned the screen saver on. Then it started timing out the mouse and keyboard on the PC. I’d switch between PCs and the mouse and keyboard would cease to work. Sometimes they would start to work a few minutes later, sometimes it required unplugging all the USB cables from the back of the KVM (being USB powered) to reset it.

The next-to-final straw was provided when my previously anti-Apple father arrived to take the family out to dinner for my son’s birthday. He was hoping to have a look, and play, with this little Mac that was actually a BSD-Unix box, but found me in the study with my hands buried deeply inside the guts of my computer desk trying vainly to reconfigure some out-of-sight USB cables to try and reset the KVM, and muttering death threats because it appeared that both the Mac and the PC had locked up, with unsaved work on both, due to the KVM’s recalcitrance. The final straw was the fact that none of the “extra” keys on my “multimedia” keyboard were being recognised by either computer when connected via the KVM.

A week after switching back to multiple keyboards and monitor fiddling, I walked into OfficeWorks and walked out with their only KVM, and a half price Microsoft Elite Keyboard and Mouse set.

The KVM works perfectly. There’s something deliciously wrong about plugging a Microsoft wireless keyboard and mouse into a Mac.

Really, that only leaves the lack of tools for the Mac. I posted this from w.bloggar on Zaphod. In spite of the fact that I prefer using Eddie for most day-to-day tasks, and having lots of cool little widgets at my fingertips, do you think I can find a good blogging tool for OSX?

Ah well. We switchers can’t be choosers.

 
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A poor workman blames his tools.

03 Sep

I have something to say.

I hate my desk. There. I’ve said it. Let the healing begin.

We have this great big computer desk. Wheels, cupboard, adjustable shelves, file drawer, CD rack, monitor plinth, slide-out keyboard drawer.. Cost us over $500.00, six years ago. I hate it.

I chose it, which is what makes it worse. See, when we got it, it seemed like a great idea. All sorts of storage nooks, nice and solid.

We ran into problems early on though. It’s got a nook for the PC, but extremely poor access for the cables to get to the PC. The plinth was a great design for the 19″ CRT I had. I just replaced it with a 19″ LCD. It just doesn’t look right. If I sit it close to the front of the (angled!) plinth, it looks strange, if I line it up correctly, everything is just… wrong.

You can’t sit in front of it straight on, because of the design of the desk. The foot-cubbyhole-thing is centred. The plinth is at the left-hand side of the desk. Just nothing lines up right. I’m too far from the monitor to do detailed work in Illustrator. Yes, that’s right. I’m actually blaming the desk for the lack of updates to my comic strip.

I’ve tried putting the keyboard and mouse on the top surface of the desk, as the keyboard drawer always feels like it’s about to snap off. Unfortunately, there’s a ridge around the edge of the desk. Adding insult to injury, the top of the desk is too high to work at, even without the ridge.

The nooks? The design of the plinth pretty much makes the space underneath too deep to be useful. Sure, it fits my Mac mini, KVM, USB hub and network switch underneath, but they’re all too far back underneath to be easily accessible. The cupboard is a bit too small to be useful for anything except storing junk. The CD rack is mostly left unused because of the sheer number of CDs I have, and the number of those that aren’t in your traditional CD jewel case (I bought a set of shelves. Ironically, pretty much the same problem with them). The adjustable shelves are too small to store anything useful (also replaced with a set of bookshelves). The file drawer? It’s got this weird half-inch gap at the front of the file runners which means that the files at the front fall off the runners.

I’ve been trying to find a new desk to replace it, but I have a limited budget (particularly given that I spend part of it on a new keyboard, mouse and KVM). I need to hire a trailer and try and find an ex-government warehouse somewhere here in Melbourne.

It’s like bad desk feng shui or something. I have a serious amount of trouble getting anything useful done at this desk.

Or maybe I’m just blaming my tools.

 

Late shift.

01 Sep

I’ve pulled three out of five late shifts this week. 11:30am – 8:00pm. Admittedly, I chose to do it, for reasons that I won’t go into here.

I’ve found that it’s kicked my butt all around the town in terms of my routine. Part of the problem is that two of my normal shifts were in there as well, so it was Late, Late, Early, Late, Early.

I really need a weekend at this point. Unfortunately, I’m going into the weekend off a Friday that contains a rental inspection (first one I’ve been through in ten years), a dental visit (not just a checkup) and an early shift.

Roll on Saturday.